DOI: https://dx.doi.org/10.18203/2320-6012.ijrms20222262
Published: 2022-08-29

Training course on emotional intelligence effect of nurses’ interpersonal relationship style on Tabanan General Hospital

I. G. A. A. Sherlyna Prihandhani, Nina Rismawati Hakim

Abstract


Background: A skill training course on emotional intelligence is primary when it comes to nursing practice, contradicting the result of a particular research, exposing the fact that ample numbers of nurses are lacking the adequacy of interpersonal relationship which remains ignored instead. In consequence, a strategy in increasing nurses’ interpersonal relationship style through a training program is viewed as necessary. The aim of the study was to recognize training course on emotional intelligence (TCEI) effect of nurses’ interpersonal relationship style on Tabanan General Hospital.

Methods: This research was designed as quasi-experiment including both pre-test and post-test with the use of control group. The corresponding population was all 78 nurses at the agency of Tabanan General Hospital determined by a technique of total sampling. The method to teach emotional intelligence includes both techniques of exploration and reflection, for instance brain storming, question and answer session, case analysis, small group discussion, and critical thinking on emotionality. The instrument used was interpersonal style inventory rating scale questionnaire with its validity and reliability been tested.

Results: The result of this research exposes the presence of TCEI effect nurses’ interpersonal relationship style on Tabanan General Hospital with the value of p≤0.0001. In addition, it as well shows an increasing score in regard with the TCEI. Concluding from the statistic test using Wilcoxon, it is stated the said increasing score is worth p≤0.0001.

Conclusions: The TCEI has been proven to have an influence on nurses’ interpersonal relationship style on Tabanan General Hospital.


Keywords


Training, Nurse, Emotional intelligence, Interpersonal relationship style

Full Text:

PDF

References


Benner P, Tanner CA, Chelsa CA. Expertise in Nursing Practice: Caring, Clinical Judgment, and Ethics. second. Springer Publishing. 2010.

Casey A, Wallis A. Effective communication: Principle of Nursing Practice E. Nurs Stand. 2011;25(32):35-7.

Chang KBT. Can we improve emotional intelligence? Addressing the positive psychology goal of enhancing strengths. Emot Intell Perspect Educ Posit Psychol Counterpoints Stud Postmod theory Educ. 2008;25-45.

Akerjordet K, Severinsson E. Emotional intelligence: a review of the literature with specific focus on empirical and epistemological perspectives. J Clin Nurs. 2007;16(8):1405-16.

Poncet MC, Toullic P, Papazian L, Kentish-Barnes N, Timsit JF, Pochard F, et al. Burnout syndrome in critical care nursing staff. Am J Respir Crit Care Med. 2007;175(7):698-704.

Munir M, Azam RI. Emotional Intelligence and Employee Performance : An Intervention Based Experimental Study. J Bus Econ. 2019;9(8):1-19.

Demir A, Ulusoy M, Ulusoy MF. Investigation of factors influencing burnout levels in the professional and private lives of nurses. Int J Nurs Stud. 2003;40(8):807-27.

Mayer JD, Salovey P. What Is Emotional Intelligence? Dude Publishing. 2004.

Goleman D. An EI-Based Theory of Performance. In Goleman D, Cherniss C, editors. The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. San Francisco, CA: Jossey-Bass. 1998;1-18.

Bechara A. The role of emotion in decision-making: Evidence from neurological patients with orbitofrontal damage. Brain Cogn. 2004;55(1):30-40.

Clore GL, Huntsinger JR. How emotions inform judgment and regulate thought. Trends Cogn Sci. 2007;11(9):393-9.

Santi EA, Gorghiu G, Stancescu I. The Emotional Intelligence Role on Structuring Students’ Personality in Science Education Contexts. 2016;562-8.

Di Fabio A, Kenny ME. Promoting emotional intelligence and career decision making among Italian high school students. J Career Assess. 2011;19(1):21-34.

Fakhr-Movahedi A, Rahnavard Z, Salsali M, Negarandeh R. Exploring Nurse’s Communicative Role in Nurse-Patient Relations: A Qualitative Study. J Caring Sci. 2016;5(4):267-76.

Younas A. Case Study Integrating Nursing Theory and Process into Practice; Virginia’s Integrating Nursing Theory and Process into Practice; Virginia’s Henderson Need Theory. Int J Caring Sci. 2019;8:2015.

Gray B, Smith P. Emotional labour and the clinical settings of nursing care: The perspectives of nurses in East London. Nurse Educ Pract. 2009;9(4):253-61.

Taft SH. Emotionally intelligent leadership in nursing and health care organizations. Manag Leadersh nurse Adm. 2013:59-85.

Raghubir AE. Emotional intelligence in professional nursing practice: A concept review using Rodgers’s evolutionary analysis approach. Int J Nurs Sci. 2018;5(2):126-30.

Erkayıran O, Demirkıran F. The Impact of Improving Emotional Intelligence Skills Training on Nursing Students ’ Interpersonal Relationship Styles : A Quasi-experimental Study. Int J Caring Sci. 2018;11(3):1901-12.

Wilson J. The awareness of emotional intelligence by nurses and support workers in an acute hospital setting. J Heal Sci. 2014;2(9):458-64.

McQueen ACH. Emotional intelligence in nursing work. J Adv Nurs. 2004;47(1):101-8.

Morrison J. The relationship between emotional intelligence competencies and preferred conflict-handling styles. J Nurs Manag. 2018;16(8):974-83.

Hartina H. Pengaruh Pelatihan Kecerdasan Emosional Terhadap Kemampuan Kognitif Manajemen Konflik Kepala Ruangan di RSUD UNDATA Palu. Univ Hassanudin Makassar. 2017.

Frias A, Hampton D, Tharp-Barrie K, Thomas J. The impact of an emotional intelligence training program on transformational leadership. Nurs Manage. 2021;52(2):18-25.

Siregar DA, Girsang E, Nasution LR, Ginting CN. Effectiveness Of Emotional Intelligence Training On Improving The Emotional Intelligence Of Nurses In Royal Prima Medan Hospital. J Comm Health. 2021;7(1):7-12.

Aghajani Inche Kikanloo A, Jalali K, Asadi Z, Shokrpour N, Amiri M, Bazrafkan L. Emotional Intelligence Skills: Is Nurses' Stress and Professional Competence Related to their Emotional Intelligence Training? A quasi experimental study. J Adv Med Educ Prof. 2019;7(3):138-43.

Nightingale S, Spiby H, Sheen K, Slade P. The Impact of Emotional Intelligence in Health Care Professionals on Caring Behaviour Towards Patients in Clinical and Long-term Care Settings: Findings from an Integrative Review. Int J Nurs Stud. 2018:106-17.

Soto-Rubio A, C G-EM del, Prado-Gascó V. Effect of Emotional Intelligence and Psychosocial Risks on Burnout, Job Satisfaction, and Nurses’ Health during the COVID-19 Pandemic. Int J Env Res Public Health. 2020;17(21).

Campbell P, Torrens, Pollock A, Maxwell M. A scoping review of evidence relating to communication failures that lead to patient harm. University of Sterling. 2018;225.

Abdolrahimi M, Ghiyasvandian S, Zakerimoghadam M, Ebadi A. Antecedents and Consequences of Therapeutic Communication in Iranian Nursing Students: A Qualitative Research. Nurs Res Pract. 2017;4823723.

Li X, Hongjuan C, Quanying Z, Jianli Y, Rui L, Yajie S. Relationship between emotional intelligence and job well-being in Chinese clinical nurses: multiple mediating effects of empathy and communication satisfaction. BMC Nurs. 2021;20:144.

Jake PC, Mulyadi RN. The Relationship between Emotional Intelligence and Nurse Performance in Implementing Nursing Care at Irina a Hospital." J Nursing UNSRAT. 2016;4(1).

Najafpour J, Keshmiri F, Rahimi S, Bigdeli Z, Niloofar P, Homauni A. Effect of Emotional Intelligence on the Quality of Nursing Care from the Perspectives of Patients in Educational Hospitals. J Patient Saf Qual Improv. 2020;8(1):37-43.

Elmiyanti NK, Ake J, Sjattar EL. Effect of emotional intelligence training on head-space conflict management ability. J Nurs Sci. 2017;1(2).